Frequently Asked Questions

Get answers to common questions about Custom Facial.

Your Custom Facial begins with a detailed consultation and skin analysis. Treatments are tailored—cleanses, exfoliation, extractions, serums, masks and massage—chosen to target your concerns while prioritizing relaxation and visible improvement over time.

A standard Custom Facial lasts about 60 minutes, while advanced or combination sessions can run 75–90 minutes. Final timing depends on your consultation, necessary treatments, and any add-ons to ensure complete care and optimal results.

Yes. Custom Facials are adaptable for sensitive or acne-prone skin with gentler products, modified techniques, and targeted ingredients. Your therapist will perform a thorough consultation, recommend a safe approach, and may suggest patch tests for reactive skin.

We use professional-grade cleansers, exfoliants, serums and masks selected for your skin type, including options like hyaluronic acid, vitamin C, AHAs/BHAs and calming botanicals. Devices and peels are optional and applied only when appropriate and agreed upon.

For most concerns we recommend a series of three to six facials spaced two to four weeks apart, followed by monthly maintenance. Protocols vary by issue; your therapist will design a schedule tailored to your skin’s response and goals.

You can combine Custom Facials with other treatments like microdermabrasion, light therapy or targeted peels, but timing matters. Your therapist will advise appropriate sequencing and recovery intervals to maximize safety and effectiveness for combined protocols.